Shipping Policy

1. Shipping Methods

We offer the following shipping methods to ensure your products are delivered on time:

• Standard Shipping (5-7 Business Days)
• Express Shipping (2-3 Business Days)

2. Shipping Charges

Shipping charges are calculated based on the weight and dimensions of the product. A detailed breakdown will be provided during the checkout process.

• Standard Shipping: Free
• Express Shipping: INR 49

3. Delivery Timelines

We strive to deliver your orders on time. However, delivery times may vary depending on the location and unforeseen circumstances.

Delivery timelines are estimated as follows:

• Metropolitan Areas: 3-4 Business Days
• Tier 1 & 2 Cities: 5-7 Business Days
• Rural Areas: 7-9 Business Days

4. Order Tracking

Once your order is shipped, a tracking ID will be sent to your registered email and phone number. You can track your order through our link provide through the e-mail.

5. International Shipping

Currently, Fezona.in ships only within India. We are working on expanding to international locations in the near future.

6. Address Changes

If you need to update your delivery address after placing the order, please contact our support team at mail@fezona.in within 24 hours.

7. Delays and Issues

In case of unexpected delays, our team will notify you promptly and ensure the issue is resolved at the earliest.

For any further queries, feel free to reach out to our customer support at mail@fezona.in or call us at +91-8299611724.